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Privacy policy

Privacy Policy for HungryHippo

Effective Date:01-01-2026

HungryHippo (“we”, “our”, “us”) operates the HungryHippo – Multi Restaurant Food Delivery App, which connects Customers, Restaurants, and Delivery Partners.
This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our mobile applications and services.

By using HungryHippo, you agree to the collection and use of information in accordance with this policy.

1. App Roles Covered

HungryHippo supports the following user roles:

  • Customers – Users ordering food

  • Restaurants – Vendors managing menus and orders

  • Delivery Partners – Personnel delivering orders

This policy applies to all three roles.

2. Information We Collect

a. Personal Information

We may collect:

  • Name

  • Phone number

  • Email address

  • Profile photo (optional)

  • Address and delivery location

b. Location Information

For Delivery Partners, we collect:

  • Precise location (GPS)

  • Approximate location

This is used to:

  • Assign nearby orders

  • Track deliveries in real time

  • Improve delivery efficiency

Location data may be collected even when the app is running in the background, only during active delivery sessions.

c. Order & Usage Data

  • Order history

  • Payment method (we do not store card details)

  • App usage analytics

  • Device and log information

3. Permissions We Use (Delivery Partner App)

HungryHippo requests the following Android permissions strictly for functionality:

  • INTERNET – To connect to servers

  • ACCESS_FINE_LOCATION – Real-time delivery tracking

  • ACCESS_COARSE_LOCATION – Approximate location detection

  • FOREGROUND_SERVICE – Continuous delivery tracking

  • ACCESS_BACKGROUND_LOCATION – Location updates during active deliveries

  • REQUEST_IGNORE_BATTERY_OPTIMIZATIONS – Prevent delivery interruptions

  • FOREGROUND_SERVICE_DATA_SYNC – Sync delivery data

  • FOREGROUND_SERVICE_REMOTE_MESSAGING – Receive order notifications

We do not access location data unnecessarily or when delivery is inactive.

4. How We Use Your Information

We use collected data to:

  • Process food orders

  • Assign delivery partners

  • Provide real-time order tracking

  • Communicate order updates

  • Improve app performance

  • Ensure safety and fraud prevention

  • Comply with legal obligations

5. Data Sharing

We do not sell your personal data.

We may share information with:

  • Restaurants (order details only)

  • Delivery partners (delivery-related info)

  • Payment gateways (secure transactions)

  • Legal authorities (if required by law)

6. Data Security

We implement:

  • Secure servers

  • Encrypted communication

  • Restricted access controls

However, no method of transmission over the internet is 100% secure.

7. User Choices & Controls

You can:

  • Update or delete your profile

  • Disable location permissions (delivery services may stop)

  • Opt out of promotional notifications

8. Children’s Privacy

HungryHippo is not intended for children under 13 years.
We do not knowingly collect personal data from children.

9. Data Retention

We retain user data only as long as:

  • Required for service delivery

  • Required by legal obligations

10. Third-Party Services

Our app may use third-party services (maps, analytics, payments) that have their own privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time.
Changes will be posted within the app or on our website.

12. Contact Us

If you have any questions about this Privacy Policy, contact us at:

App Name: HungryHippo
Email: webultrasolution@gmail.com
Company/Developer Name: HungryHippo
Country: India

✅ Play Store & App Store Compliant

This policy is compliant with:

  • Google Play Developer Policy

  • Android background location rules

  • Multi-role delivery apps requirements